Commercial Disclosure (特定商取引法に基づく表記)

Legal Name: Thom Smith

Address: We will disclose the address without delay upon request.

Phone Number: We will disclose the phone number without delay upon request.

Email Address: thom.e.smith@gmail.com

Head of Operations:

Thom Smith

Additional Fees:

  • Shipping Costs: ¥1,000 per shipment depending on destination.

  • Transaction Fees: May apply for certain payment methods (e.g., ¥100 for convenience store payments).

Exchanges & Returns Policy:

Returns and Exchanges Requested by Customers:

  • Before Shipping: Orders can be canceled by contacting us via email.

  • After Shipping: Unopened items can be returned or exchanged within 10 days of delivery. Return shipping costs are the responsibility of the customer.

  • After Opening: We do not accept returns or exchanges of items after they have been opened, unless the item is defective.

Returns and Exchanges for Defective Goods:

  • Please contact us at thom.e.smith@gmail.com. We will arrange a refund or exchange for defective items at our shipping cost.

Delivery Times:

  • Orders are processed within 3–5 business days.

  • Products should be received within 14 days after processing.

Accepted Payment Methods:

  • Credit Cards (Visa, MasterCard, American Express)

  • Local Bank Transfer

  • Online Payment Services (e.g., PayPal)

Payment Period:

  • Credit card payments are processed immediately.

  • Bank transfers must be completed within 3 days of placing the order.

Price:

  • Prices are listed on each product page and include consumption tax.

**By using this website, you agree to the terms outlined in this Commercial Disclosure.**